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Likeable Book: RT @naullyn: "Provide value ! 10% off = marketing, 50% off=Value, 100% Loyal customer for life" @DaveKerpen *#smss12 #in #scma

Naully Nicolas: "Provide value ! 10% off = marketing, 50% off=Value, 100% Loyal customer for life" @DaveKerpen *#smss12 #in #scma

Naully Nicolas: " you will stand out from other brands with those words : I'm sorry & Thank you" @DaveKerpen #smss12 #scma #in

Naully Nicolas: "you have to bring humanity in your #sm presence" @DaveKerpen #smss12 #in #scma

Sharon Harper: Negative comments, as well. RT @naullyn: "It's vital to respond also at positive comments" @DaveKerpen #smss12 #in #scma

Naully Nicolas: "It's vital to respond also at positive comments" @DaveKerpen #smss12 #in #scma

Naully Nicolas: RT @Mike_Stelzner: Not responding on Twitter is like hanging up the phone while millions are watching says @DaveKerpen #smss12 #scma

eCom : RT @yan_luong: Créer votre Social Media Dashboard : quels indicateurs suivre sur les médias sociaux ? http://t.co/zNxtiV9w #scma

Mr. OoOoWwWeEe: RT @5Dollaz: I wish I was wit #rocnation & #scam i mean #SCMA I would be rich!! #CoSign

Yan Luong: Créer votre Social Media Dashboard : quels indicateurs suivre sur les médias sociaux ? http://t.co/zNxtiV9w #scma